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Overnight Sample Delivery from Material Bank
How can I find and order overnight samples fulfilled by Material Bank?
How can I find and order overnight samples fulfilled by Material Bank?

Source has partnered with Material Bank to provide overnight sample delivery on selected materials and products.

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Written by Alexandra Raymond
Updated over a week ago

Overview

Source’s new partnership with Material Bank integrates Source’s catalog with Material Bank’s inventory to provide users with seamless overnight shipping of samples directly to users. Samples ordered that are available from Material Bank will be shipped overnight in one box, while all other samples will be delivered directly from individual brands.

Timeline for Delivery

  • Orders for samples available through Material Bank placed before 9pm EST will be delivered overnight in one box.

  • Orders for samples that are not available through Material Bank will be fulfilled directly from Brands and will arrive within 3-5 business days.

Ordering Samples

Searching Products

Searching products with overnight sample delivery is easy, simply select the “Overnight from Material Bank” filter within the catalog search filters.

Adding to Basket

To order samples, add any product to your basket via the basket icon on the catalog product card. The Add to Basket icon will become visible when hovering over the product card.

You can also add samples to your basket from any Product Detail Page. Simply click the Add to Basket Button to add any item to your basket.

All items in your basket, whether delivered by Material Bank, or delivered by Brands, will be visible in your basket. From your basket you can edit the quantity of samples to be delivered, or remove items from your basket.

Note: Sample quantities are limited to 3 per product, per order.

Ordering Samples

To begin placing an order, click the Proceed to Order Samples button at the bottom of your basket. If we do not have a delivery address stored with your account, you will be asked to include one at this time.

Once in checkout, provide your order details, including delivery address, phone number, project name, and project phase.

Note: Source takes your NDA project privacy seriously. For this reason, NDA projects are not available for selection in the project list. If the project your sample applies to is an NDA project, please select NDA from the list.

If any of the items in your checkout are available for delivery from Material Bank, you will be asked to opt-in. Opting-in requires a Material Bank account, or will create one for you.

Opting-In

  • If you already have a Material Bank account with an email address that matches your Source account, your order will be placed through your existing Material Bank account.

  • If you do not have a Material Bank account with a matching email address an approved Material Bank account will automatically be created on your behalf.
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Opting-Out

  • If you Opt-out of delivery from Material Bank, all items will be delivered directly from Brands within 3-5 business days.

All items available from delivery from Material Bank to your specified address will be displayed in the Material Bank checkout section. Orders placed before 9pm EST will be delivered in one box, overnight. Verify products and quantities prior to placing your order. Once a Material Bank order is placed, you will receive a confirmation email.

Note: Any items from your basket to be delivered from Brands will appear in the following checkout section.

All items to be delivered by Brands will appear in the Delivered by Brands checkout section. These items will be delivered by Brands and arrive within 3-5 business days. Once you have placed an order from Brands, you will receive a confirmation email.

Note: Fulfillment of these samples will be managed by Brands, and may arrive separately.

You’re all set! Your order summary will reflect the products ordered, and their fulfillment method.

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